Total Quality Management (TQM)



 
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1.00 hour
Online Self Study
APX805

ID:1000000602

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About the Course

Total quality management focuses on quality as it relates to each functional area, process, and procedure. Structured methodologies help define and quantify requirements to ensure that quality is designed for a particular product or process.
Note: Total quality management(TQM) is also know as Quality management fundamentals.

Course Description

Note: Total quality management(TQM) is also know as Quality management fundamentals.

Total quality management is a philosophy that focuses on understanding customer requirements and translating them into products, services, and processes that meet or exceed those requirements. The intent of total quality management is to eliminate the need to inspect quality after the fact. Total quality management is used worldwide to increase quality, reduce costs, and ensure that customers are satisfied with products and services.

Learning Objectives

After completing this course, you should be able to:

  • Define total quality management concepts.
  • Discuss key total quality management principles.
  • Describe total quality management responsibility.
  • Explain total quality management process improvement tools
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