Performance Measurement Basics

AcceptedThank you for launching the course.
Accepted Thank you for launching the pre-assessment.

Accepted Thank you for launching the post-assessment.

Accepted Thank you for launching the practice.

Accepted Thank you for launching the evaluation.

Accepted Thank you for completing the course.

Information Confirmation

Accepted Thank you for asking about this course.

Accepted Thank you for launching breeze meeting

Accepted Information
Your registration status: Pending approval.
If you do not receive a reply in 7 business days, contact the approval manager.

Information Registration


Information Please complete the questions below before registration:

Information Order Materials

Please enter new shipping address if different from registration.
After completing this form, an email will be sent to the course's contact person.
Information about this email will be archived in the database.
* = required fields.
Information Confirmation

Are you sure you want to complete this course and take an assessment?

Information Withdraw

Click OK to confirm withdrawal.

Session Schedules:

Accepted Thank you for ordering the course.



Information Confirmation

This course provider requires registration and/or a fee outside of the Accenture Academy.

To proceed to the course provider's website please click "Continue".

0.75 hours
Online Self Study


Course Author

  • About
  • Registration

About the Course

An organization’s performance measurement systems send strong messages to all employees and drive their behaviors. It is imperative that these systems send the right messages and drive the desired behaviors.

Course Description

There are many performance measures that an organization can use and many ways in which those measures can be classified. A fundamental classification of measures is based on whether the measure supports the strategic objectives or the tactical plans. An organization needs a mix of both types of measures. In addition, the measures must be measurable, consistent, attainable, and mutually supportive.

This course introduces what makes up a performance measure. Also included is a discussion of how performance measures can be used in monitoring the ongoing performance of the organization. The application and structure of a performance measure is typically driven by the level of planning supported—strategic, operational, or tactical—as discussed in the course.

Learning Objectives

After completing this course, you should be able to:

  • Define performance measures.
  • Explore performance measurement systems.
  • Classify performance measures.
  • Identify strategic measures.
  • Recognize tactical measures.


The following topics are included in this course:

  • Performance measurement systems
  • Classifications of performance measurements
  • Strategic measurements
  • Tactical measurements