Retail Cross Docking

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1.00 hour
Recorded Webinar

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About the Course

This one-hour recorded academy live event session explains the many different concepts and methods involved in cross docking and compares cross docking with non-cross docking processes. We look at key questions that can help you understand what type of cross-docking methodology is being used in a particular situation. We look at why some cross-docking processes work well and others seem to be more challenging. The impact of bullwhip and risk pooling is also discussed within this context. Matthew A. Waller presents the material.

Course Description

There are so many different replenishment processes out there under the rubric of cross docking that it is confusing sometimes to really understand how they work and why they are different. We begin with a very simple example of a supply chain where cross docking is not used. Then we look at the simplest form of cross docking and slowly adding various components to it such as echelon inventory position, postponement, post-receipt allocation, and others. We also discuss how these different processes affect store level in stock and variability of orders up stream. To do this we introduce the concepts of bullwhip and risk pooling.

Learning Objectives

At the end of this course, you should be able to:

  • Ask the right questions about a cross-docking process to understand what is really being discussed.
  • Be aware of implications and consequences surrounding the use of various types of cross-docking processes and how it impact various parts of the supply chain.
  • Be able to discuss the presence and impact of bullwhip and risk pooling.


The following topics are included in this course:

  • Basic replenishment process where inventory is held at the DC
  • Simplest form of cross docking
  • Echelon inventory position
  • Postponement
  • Bullwhip
  • Risk pooling