Using Six Sigma in Logistics

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1.00 hour
Recorded Webinar

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About the Course

This course explores how effective analysis and use of logistics key performance indicators (KPIs) are critical to financial, productivity, and customer service improvements. In addition, organizations need a comprehensive, flexible, and adoptable framework for evaluating and managing logistics KPIs.

Course Description

This course provides insight into the application of Six Sigma principles to supply chain and logistics processes. It provides an overview of the Six Sigma concept, the DMAIC methodology and related tools, as well as a step-by-step process for successful introduction of Six Sigma to an organization. Case studies and brief activities will be used to demonstrate key points. The course is appropriate for individuals with limited exposure to Six Sigma, lean logistics, and continuous improvement.

Six Sigma is a management system that provides a critical framework for measuring KPIs on a common scale, benchmarking them against world-class standards, and using the results to promote performance improvement. The goal of Six Sigma is to help organizations focus on producing nearly perfect products and services that meet the needs of customers and produce higher profits.

Learning Objectives

After completing this course, you should be able to:

  • Understand Six Sigma concepts, processes, and roles.
  • Be able to describe the value proposition of Six Sigma.
  • Be better prepared to participate in a Six Sigma implementation process.


The following topics are included in this course:

  • Six Sigma Principles for Logistics
  • Six Sigma DMAIC Processes
  • Six Sigma and Lean Logistics