Supply Chain Performance Measurements

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1.00 hour
Online Self Study

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About the Course

This presentation focuses on performance measurements across the supply chain.

Course Description

This online recorded presentation discusses the role of performance measurements within supply chain management. It covers what these measures are and how they should be implemented. It also discusses in what specific situations and in what industries the various performance measurements work most effectively.

Learning Objectives

After completing this course, participants should be able to:

  • Explain why firms following supply chain management prescriptions require new and unique ways to evaluate performance.
  • Identify the distinguishing factors of supply chain management.
  • Summarize a framework for supply chain management performance measurement.
  • Discuss the balanced scorecard approach.
  • Describe examples of supply chain performance measurements.
  • Highlight potential implementation issues and how to avoid them.


The following topics are covered in this course:

  • Underlying premise of supply chain performance measurements
  • Meaning of supply chain management
  • Goals of supply chain management
  • Borrowing from the balanced scorecard to measure supply chain performance
  • Examples of supply chain performance metrics
  • Implementing BSC measures