This course covers how to identify the sources of poor transportation
performance and management so that companies have the opportunity to improve
their situation. Key to developing this awareness is establishing a continual
process to monitor performance. This course will review ways to identify the
areas of poor performance with a focus on early identification.
This course is designed to help you understand the value of proactively
managing your transportation operations in the supply chain. Continuous
improvement in the delivery of perfect orders is dependent upon your ability
to effectively monitor performance, detect problems and diagnose their causes,
and take corrective action in a timely fashion. Key topics of coverage
Uncovering the symptoms of poor performance. Recognizing minor problems before they gain momentum and spin out of control is key to preserving an effective transportation operation.
Understanding the sources of poor performance. Knowing that problems are present is not enough, you must learn to diagnose them and get to the root causes.
Preventing poor performance. The course will discuss methods of proactive performance measurement and event management that promote excellent control of transportation activities.
At the end of this course, you should be able to:
Describe why effectively managing transportation performance is so critical.
Identify the major symptoms of poor transportation performance and how to identify them.
Discuss examples of metrics programs and how they can be used to help identify symptoms of poor performance.
Discuss the process of identifying the sources of poor performance.
Identify the categories of problem causes.
Describe the steps involved in root cause analysis.
Describe the major ways to prevent poor transportation performance.