This course identifies several approaches to measuring warehouse performance.
It will also discuss the dangers of measuring too much or failing to recognize
which numbers are truly significant.
This course will give you the background and tools necessary to evaluate the
performance of a warehouse and the functions involved within the facility. It
will answer questions such as:
What aspects of the warehouse operation should we measure?
How should we measure?
How should we report these measurements?
This course will discuss how some of the answers to these questions will vary
depending on the type of warehouse operation and management goals.
The course will start by explaining the major functions of warehousing, such
as storage and shipping. It will then discuss performance measures and how
these can be used for each function of warehousing. Finally, it will describe
how to evaluate these measurements and achieve better efficiency and
effectiveness in each warehouse function.
At the end of this course, participants should be able to:
Briefly describe seven major functions performed within the warehouse
Understand the basic types of measures and show how to interpret and apply them across typical warehouse processes
Identify multiple measures in each warehouse function and document which are most appropriate to use for particular situations
Explain how these measurements should be reported
Discuss data collection techniques needed to calculate measures
Determine reporting requirements depending on level of organization
Interpret the measures and identify areas of opportunity
The following topics are included in the training course: