Supply chain planning begins with the quantification, demand, and creation of
plans to achieve and satisfy the demand. To achieve these plans that affect
distribution, transportation, production, and procurement, appropriate
strategies must be used and backed up by the appropriate level of resources,
whether physical, informational, or organizational.
This course explains the positioning and importance of the effective,
coordinated management of supply chain activities. It also highlights that as
management consists of planning and control, success can only be achieved
through realistic plans whose performance can be monitored and adjusted as
necessary. Because all plans are linked, adjustment of a plan can only have a
positive result if the effectiveness of the change is evaluated against the
After completing this course, you should be able to:
Explain the importance of coordinating supply chain activities.
Explain the importance of managing customer and supplier relationships.
Describe how individual supply chain entities are linked together.
Explain the planning steps used in coordinating supply chain activities.
Describe the mechanisms used to manage customer order promising.