Introduction to Quality Optimization

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0.50 hours
Online Self Study


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About the Course

Quality is a crucial factor for any organization determining its business expectations and performance. This course introduces the topics of quality, including its attributes, its scope, standards and methods for improvement, and the risks and benefits of quality management. All these factors define the longevity of any business in a competitive marketplace.

Course Description

The sustenance and success of every business are determined heavily by how well a business can manage its quality. Quality takes into consideration all aspects from procurement to delivery. Every organization ensures it can deliver quality products and services as per the defined standards. If it fails to manage its quality across all business functions, the output suffers. That leads to negative customer feedback and eventually loss in business. This course helps the procurement professional to examine all aspects of quality and be able to incorporate quality practices that make the business profitable.

Learning Objectives

After completing this course, you should be able to:

  • Identify the attributes and scope of quality.
  • Identify the quality standards and methods for measuring quality.
  • List the risks and benefits of quality management.