Quality levels within an organization can vary widely between suppliers. Using
effective specifications and certifying your suppliers enables you to optimize
the quality levels and to reduce costs in your organization.
In many cases, organizations use multiple suppliers to manufacture and deliver
products or services. Different suppliers can have different levels of
expertise, which impacts the overall quality of the products or services they
provide. At an organizational level, it is necessary to ensure that the
products or services from all such suppliers are of a consistent quality.
Creating effective specifications and certifying suppliers is a key factor for
optimizing the level of quality that you receive.
This course focuses on identifying what quality means to different
stakeholders and discusses ways to improve it. You will identify ways to
develop effective specifications and determine the advantages and
disadvantages of each type. Finally, you will recognize the benefits of
certifying suppliers and determine ways to create effective quality capability
After completing this course, you should be able to:
Identify ways to improve quality levels within your organization.